Terms & Conditions

1. Terms: All terms are per week (Friday to Friday). Bookings are from 3pm on the day of arrival to 10am on the day of departure (subject to unavoidable delays). Upon departure you are obliged to leave everything in a clean and tidy condition. Short breaks are for a minimum of three nights and are subject to availability.
2. Booking confirmation and deposit: Bookings will be confirmed upon receipt of a £100 deposit payment. In the event of a cancellation this deposit is non-refundable, but in certain circumstances may be transferable to an alternative date subject to that date’s availability. For bookings made within eight weeks of the start of the holiday, you are required to pay the full amount before your booking will be confirmed. Any changes or amendments to your booking will incur a £25 administration fee.
3. Payment of Balance: The remaining balance is due no later than eight weeks before the start of your holiday. For bookings made within eight weeks of the start of the holiday, you are required to pay the full amount before the booking is confirmed.
4. Cancellation: Deposits are non-refundable. If written notice of cancellation is received not less than eight weeks before the start of the holiday you will not be liable to pay any outstanding balance. However, if cancellation is notified within eight weeks of the holiday commencement date, you will be liable to pay the full balance unless we are successful in re-letting the holiday. Notification should be made in the first instance by email to bookings@seashantyholidays.co.uk. It is recommended that you purchase UK travel insurance including cancellation cover once you have booked your holiday.
5. Availability: Should the lodge not be available due to circumstances beyond our control (for example fire, theft, or damage) we cannot guarantee to provide alternative accommodation, in which case all sums will be returned to you in full. You will have no further claim against us.
6. Privacy: The personal information given on your booking form will be kept on our database. We will not share this information with third parties other than persons involved in the smooth running of your holiday at The Sea Shanty Holiday Park.
7. Number in your party: A maximum of four persons may occupy Avocet, Osprey, Owl or Raven lodges.A maximum of two persons may occupy Jay, Gull, Razorbill or Puffin lodges.
8. Pets: Pets are not permitted in Avocet, Gull or Osprey lodges. Pets are permitted in Owl, Raven, Jay, Razorbill & Puffin lodges by prior arrangement and on payment of a £20.00 weekly supplement.
9. Vehicles and Parking: A maximum of two cars for four berth lodges & one car for two berth lodges are permitted on the holiday park. Spaces are generally available near each lodge, but this cannot be guaranteed. Parking permits must be displayed on your vehicle’s dashboard when in the Holiday Park. If you wish to use the beach car park during your stay, please be aware that it is operated by an independent security company and camera enforced. You must ensure we have your vehicle’s registration details prior to your arrival to qualify for free parking in the beach car park.
10. Complimentary Wi-Fi: We provide each lodge with complimentary Wi-Fi access for two devices. Connection to this does not form part of the terms and conditions of your stay. Due to the nature of our site, we make no guarantee of its availability, reliability or speed. When available our Wi-Fi is for recreational use only, and should not be relied upon for for business or work use. Additional Wi-Fi logins can be purchased from the shop.
11. Smoking: Smoking is strictly prohibited in all the lodges.
12. Cleaning: All our Lodges will be cleaned and serviced before you arrive, and we do ask our guests to please leave the property in a clean and tidy condition. There will be a charge for excess cleaning.
13. Damage: Any articles found to be missing or broken from our lodges or garden areas, will be paid for by you, as will any damage to the fabrics and soft furnishings (reasonable wear and tear excepted).

This information is given in good faith. We reserve the right to make changes in the interests of improvement.