FAQs & Useful Information
Frequently Asked Questions
Are you open all year?
No, we are seasonal; we open from mid-March to the end of October.
What time am I able to check in?
You are able to check into your accommodation from 3pm, however if you arrive earlier and your lodge is ready you are more than welcome to go straight in. You can arrive as late as you like, we will provide you with a code for the site entry barrier and lodge key locker.
What is included in my accommodation?
All of our lodges are fully equipped for a self-catering holiday, they include:
- Freeview TV, gas and electric. Fitted kitchen with microwave, dishwasher, gas cooker, full size fridge, cutlery and pots and pans.
- Bed linen and towels are included in Osprey, Avocet, Puffin, Razorbill, Gull and Jay. However, we only supply duvets and pillows in Owl and Raven so for these lodges you have to bring your own bed linen i.e. duvet cover, sheets, pillow cases and towels.
Can we bring our dog?
Dogs are permitted in Owl, Raven, Razorbill, Puffin and Jay. There is a £20 charge per booking.
Do your lodges have a sea view?
All of our lodges have wonderful views overlooking the Beach, Sea and Lyme Bay. The beach is a 2 minute walk from your accommodation.
What facilities do you offer?
We have a small launderette which is free for our guests to use on Tuesdays, Wednesdays and Thursdays. Free use of the beach car park, with the proviso that you have registered your vehicle with us. Free WIFI for up to 2 devices.
We are a very quiet park and do not have a club house, however The Sea Shanty Café just down the hill offers fabulous breakfasts, delicious pasties and cooked lunches, tasty seafood, yummy cakes, snacks and drinks. The shop sells beach goods, essential grocery items, soft drinks, ice-creams and souvenirs.
Do you have a minimum stay?
Yes, our minimum stay is 3 nights by arrangement; however we prefer to keep to full weeks especially from May to the beginning of September.
Can I park next to my accommodation?
Most of our lodges have parking next to them and for those that don’t (Owl and Raven) parking is nearby.
Is there somebody to help with any problems I may have during my stay?
Any issues regarding your accommodation can be reported to staff at our shop at the beach, open from 8.30am to 5.00pm every day. If you have an emergency outside of these hours, contact details can be found in your accommodation.
Useful Information
Petrol Stations
Tower Services, Seaton Down Hill, EX12 2TF
Tesco Filling Station – Harbour Road, Seaton, EX12 2PB
Supermarkets
Tesco, Harbour Road Seaton, EX12 2PB
Waitrose, Stowford Rise, Sidmouth, EX10 9GA
Useful Contacts
Holiday Park Office – 01297 680226 (Office Hours Only)
Sea Shanty Holidays – 01297 680107 (Office Hours Only)
Sea Shanty Holidays – 07725 927 297 (Maintenance Issues)
Seaton & Colyton Medical Practice – 01297 20877
Townsend House Medical Practice – 01297 20616
Sidmouth Health Centre – 01395 512601
Mydentist Seaton – 01297 20170
Merryfield Dental Practice Sidmouth – 01395 579932
Honiton Hospital – 01404 540540 (Minor Injuries Unit 08:00 – 22:00)
Royal Devon & Exeter Hospital – 01392 411611 (24hr A&E Department)
Coombefield Veterinary Surgery – 01297 630500
Sidmouth Veterinary Practice – 01395 514697
Taxi: Seaton Cabs – 07494 046464
Taxi: Austin’s: 07873 563860
Bus: Axe Valley Mini Travel – 01297 625959
Seaton Tourist Information – 01297 300390
Sidmouth Tourist Information – 01395 516441
Devon & Cornwall Police – 101 (Non Emergency Calls)
NHS Direct – 111
Police, Ambulance, Fire Service & Coastguards – 999 (Emergency Calls)
